Privacy Policy

1. Introduction

DataSentry (ABN 90 658 855 013) (“we”, “us”, or “our”) is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use our website, services, and interact with our business.

2. Information We Collect

We may collect the following types of personal information:

• Contact information: name, email address, phone number, and business address
• Business information: company name, industry, business size, and role/position
• Inquiry details: information you provide when contacting us, including the nature of your inquiry and any specific requirements
• Technical information: IP address, browser type, device information, and website usage data collected through cookies and analytics tools

3. How We Collect Information

We collect personal information:

• Directly from you when you fill out our contact form
• When you communicate with us via phone, email, or in person
• Through our website using cookies and analytics tools
• From third-party sources such as referrals or business partners

4. How We Use Your Information

We use your personal information to:

• Respond to your inquiries and provide requested services
• Deliver and improve our CRM, cyber security, and recruitment services
• Communicate with you about our services, updates, and promotions
• Analyse website usage and improve user experience
• Comply with legal obligations and protect our legal rights

5. Disclosure of Information

We may share your personal information with:

• Service providers: third-party providers who assist us in delivering our services (e.g., CRM platforms, email services, hosting providers)
• Professional advisers: lawyers, accountants, and other professionals as required
• Government authorities: when required by law or to protect our legal interests

We do not sell your personal information to third parties.

6. Data Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. This includes:

• Secure hosting with encrypted data transmission (SSL/TLS)
• Access controls limiting who can view personal information
• Regular security assessments and updates

Your data may be stored on servers located in Australia or overseas (including the United States) where our service providers operate. We ensure these providers comply with appropriate privacy standards.

7. Cookies and Analytics

Our website uses cookies and similar technologies to improve your experience and analyse website traffic. You can manage cookie preferences through your browser settings.

We use analytics tools to understand how visitors use our website. This data is collected anonymously and helps us improve our services.

8. Your Rights

Under Australian privacy law, you have the right to:

• Access: request access to the personal information we hold about you
• Correction: request correction of inaccurate, incomplete, or outdated information
• Complaint: lodge a complaint if you believe we have breached your privacy

To exercise these rights, please contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or wish to make a complaint, please contact us:

For more information about privacy in Australia, visit the Office of the Australian Information Commissioner (OAIC).